Privacy Policy

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Privacy policy

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​​Effective Date: June 8, 2025​​TopickAI ("we", "us") is committed to protecting the security of your personal information. This policy explains how we collect, use, store, and protect your information through our AI content creation engine ("Service"), and clarifies your rights.

​​1. Legal Basis for Processing​​

We process personal information based on:

  • ​​Contractual Necessity​​: To provide AI content creation services;
  • ​​Legal Obligations​​: Compliance with tax, cybersecurity, and other regulations;
  • ​​Legitimate Interests​​: Service improvement and fraud prevention;
  • ​​Your Explicit Consent​​: For non-essential functions (e.g., personalized recommendations).

​​2. Information We Collect​​

​​a. Information You Provide​​
  • ​​Account Data​​: Name, email, password (required for registration);
  • ​​Creative Inputs​​: Prompts, theme preferences, content drafts;
  • Feedback Records​​: Editing history and usage patterns.
b. Automatically Collected Information​​
  • Usage Data​​: Access time, session duration, feature frequency;
  • Technical Data​​: IP address, device type, operating system, browser version;
  • AI Interaction Logs​​: Model response latency, error rates (for service optimization).
​​c. Cookies & Similar Technologies​​

Purposes include: Maintaining login status, remembering preferences, and analyzing Service usage.

​​Your Control​​: Disable cookies via browser settings, but functionality may be affected.

​​3. Purposes of Information Use​​

  • Service Delivery​​: Generate content based on your inputs.
  • ​​Security Protection​​: Authenticate accounts and prevent fraud.
  • ​​Service Optimization​​: Train AI models using anonymized data;
  • User Communication​​: Send service updates (opt-out available).

​​4. Data Sharing & Disclosure​​​​

We share information only under these circumstances:

  • ​​With Your Consent​​: e.g., sharing with marketing partners (requires separate authorization);
  • ​​Legal Compliance​​: Responding to valid requests from judicial or government authorities;
  • ​​Service Necessity​​: Engaging payment processors (e.g., Alipay, WeChat Pay) for transactions.
    ​​We do not sell or rent personal information.​​

5. Your Data Rights​​

Under PIPL, GDPR, and CCPA, you have the right to:

  • ​​Access/Correct​​: View or modify information in account settings.
  • ​​Delete​​: Request deletion via support@topick.ai​​ (excluding legally retained data);
  • ​​Withdraw Consent​​: Disable personalized recommendations or marketing in "Privacy Settings";
  • ​​Complaints: Lodge complaints with your local Cyberspace Administration (China) or the EU supervisory authority (GDPR regions).

6. Data Security Measures​​

We implement ISO 27001-compliant safeguards:

  • Transit Encryption​​: TLS 1.3 for data transmission;
  • ​​Storage Encryption​​: AES-256 for user content;
  • ​​Access Control​​: Strict employee permissions with 6-month audit logs;
  • ​​​​Security Assessments​​: Annual third-party penetration testing.

​​7. Children's Privacy​​

  • ​​Service Audience​​: Not directed at children under 14;
  • ​​Proactive Measures​​: Immediately delete inadvertently collected minor data and notify guardians.

​​8. Data Retention & Cross-Border Transfer​​

  • ​​Account Data​​: Retained for 30 days after account deletion.
  • ​​Generated Content​​: Deleted upon user request or after 30 days of inactivity;
  • ​​Payment Records​​: Kept for 7 years per China Tax Law;
  • ​​​​​​Cross-Border Transfer​​:
    • China user data stored domestically (PIPL requirement);
    • EU user data transferred via SCCs.

 9. Policy Updates & Contact​​

  • ​​Updates​​: Material changes are notified via ​​in-service banners or email​​.
  • ​​​​Contact​​:
    • Privacy inquiries: support@topick.ai​​
    • EU Representative: eu-rep@topick.eu​​ (GDPR regions)
  • ​​​​Security Assessments​​: Annual third-party penetration testing.